Cabinet Secretary Justin Muturi informed senators that the 57 Huduma Centers across the country have served 25,519 customers over the past year. Muturi, who was addressing the Senate in plenary last week, also revealed plans to construct additional centres at a cost of between KSh 84 million and KSh 89 million. He noted that the recently launched e-citizen platform by President William Ruto now offers access to over 20,000 government services.
“Huduma Kenya is supporting this initiative by providing in-person and assisted services to citizens who need help accessing these services through 57 Huduma Kenya Cybercafés at all Huduma Centers,” said Muturi. He also urged senators to encourage their respective county governments to integrate county services into Huduma Centers nationwide.
Muturi further defended the rollout of the Maisha Card by the Ministry of Interior, emphasizing its importance as a unique identification for all Kenyans from birth, similar to systems in other countries, to ensure easy access to essential services.
His comments were in response to a question raised by Nominated Senator Tabitha Mutinda regarding the future of the Huduma number. Kakamega Senator Boni Khalwale also sought clarification on the costs of obtaining or replacing documents such as national ID, passport, or birth certificate. Muturi, however, explained that those questions fell under the Ministry of Interior and were outside his jurisdiction.
